October 3, 2022


Fitbit is removing the ability to sync files between your desktop computer and smartwatches.

9to5Google Reports(Opens in a new window) Fitbit has updated two support articles – one of them details(Opens in a new window) Fitbit setup process and one explain(Opens in a new window) How to listen to music on the company’s devices – to say it plans to shut down the Fitbit Connect app for Windows and macOS later this year.

Fitbit says in the first article that it “removes the option to sync your Fitbit device with the Fitbit Connect app on your computer,” and in the second it says it “removes the option to transfer playlists to your Fitbit watch through your computer.” Both are scheduled. The two changes are on October 13th.

The solution the company suggests for people who rely on Fitbit Connect to set up their devices is to “download and use the Fitbit app on your phone to sync your device” instead. Meanwhile, those who used it mostly for music are restricted to syncing music from Deezer and Pandora.

It’s a shame that Fitbit appears to be giving up desktop support, partly because there’s no guarantee its customers will want to install Google’s proprietary fitness tracking app on their phones, and partly because syncing music is now limited to a pair of running music services.

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Google did not immediately respond to a request for comment.

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